Head of Community
Про гру
UG TEAM шукає працівника на посаду Head of Community, що працює над проєктом UKRAINE GAMES.
Наша команда відповідає за кілька важливих аспектів: керування ігровою комерцією, включаючи внутрішньоігровий магазин та різні інструменти монетизації, а також розробку кланових функцій, що є ключовим елементом залучення гравців.
Як член команди UKRAINE GAMES, ви матимете можливість співпрацювати з талановитими та відданими професіоналами, впливаючи на напрямок розвитку та успіх гри.
Що ти будеш робити?
- Lead the project's Community direction and coordinate the work of administration, technical support, and community moderation teams.
- Organize and manage team leads of these departments, helping them develop and grow their teams.
- Monitor the quality of the team’s work, assign tasks, and guide processes in the right direction.
- Actively communicate with the player community, answer questions, and maintain a healthy and positive atmosphere within the community.
- Analyze player feedback and suggestions and pass important insights to the development team.
- Participate in planning project updates by integrating the most important player requests and ideas into development plans.
- Develop announcement strategies for each update or new game system so the audience clearly understands upcoming changes and features.
- Predict community reactions to gameplay balance changes and prepare the team to handle potential concerns or questions.
- Manage communication during releases — from preparing update descriptions to collecting feedback in the first hours after launch.
- Identify issues or weaknesses in game systems and propose solutions to improve them.
- Collaborate with developers to quickly resolve issues and improve gameplay balance and player experience.
- Create and update project rules for players, including general rules and rules for specific gameplay directions.
- Prepare internal documentation about new systems and updates so the team understands upcoming changes and can effectively assist players.
- Participate in team building and help recruit leaders and members for different Community departments.
Кого ми шукаємо?
- A person with experience managing a team or a large online community.
- An active gamer who understands the behavior and needs of gaming communities.
- A communicative and responsible individual with strong leadership skills.
- Someone with analytical thinking who can effectively work with user feedback and suggestions.
- A person capable of organizing processes and coordinating the work of multiple teams simultaneously.
- A specialist with product thinking who understands the relationship between game updates and community sentiment.
Будуть корисними наступні навички
- Experience in Community Management or the game development industry.
- Experience managing moderation, administration, or technical support teams.
- Understanding of online community management and player communication principles.
- Experience working with social media platforms, community platforms, or forums.
- Ability to analyze player feedback and work with improvement suggestions.
- Experience developing communication plans for new updates, systems, or large-scale in-game events.
Переваги
- Work on an ambitious gaming project with a real and active audience.
- Flexible and comfortable work schedule.
- Competitive salary with performance-based bonuses.
- Opportunity to influence the development of the community and the game itself.
- Work in a friendly professional team with the ability to build and lead your own team.
- Career growth opportunities as the project continues to grow.
